Contact

How can we help you?

Tell us what you're looking for and we'll make sure you speak to the right person.

Get in touch

Hours

Monday to Friday, 9am to 5pm

Where to start

The right person, first time.

01

Looking for advice

Start with a first conversation. It takes 30 to 45 minutes, at our cost, and there's no obligation.

Start a conversation ↓

02

General enquiries

For anything else, from press and partnerships to questions about how we work, call us or send a message.

0161 537 2228

03

Existing clients

Your adviser is always your first point of contact. If you can't reach them, our client services team will help.

[email protected]

Send a message

Tell us how we can help.

Leave a few details and the right person will get back to you.

Please don't include account numbers or other sensitive details. If you're an existing client with an urgent request, call us on 0161 537 2228.

We'll use your details to reply to your enquiry. Read our privacy notice.

Thank you. Your message is on its way and the right person will be in touch soon.

Where to find us

Two offices, local advice UK wide.

Meet us in London or Manchester, or we'll come to you. Video calls work just as well.

London

80 Strand

London
WC2R 0RL

Manchester

1 Balloon Street

Manchester
M4 4BE

Local advice, UK wide

Find an adviser near you

Our advisers live and work all over the country. Find someone who knows your area and the advice you need.

Meet our advisers →

Questions

Before you get in touch.

A few of the things people often ask us first.

Does the first conversation cost anything?

No. Your first conversation is at our cost and there's no obligation to go any further. It's a chance for you to tell us what matters to you, and for us to explain how we'd help.

How do you charge for advice?

We agree our fees with you upfront, before any work starts, so you always know what you're paying and why. Your adviser will talk you through this at your first meeting.

Can we meet in person?

Yes. You can meet us at our offices in London or Manchester, and many of our advisers will come to you. If it's easier, we can meet by video call instead.

How quickly will you get back to me?

We aim to reply to every enquiry within one working day. If your question is urgent, it's quickest to call us on 0161 537 2228.

I'm an existing client. Who should I contact?

Your adviser is always the best place to start. If they're away or you can't reach them, our client services team can help with anything you need.

I'm an adviser interested in joining Trinity.

We'd like to hear from you. Visit the adviser section to see how we work, or choose the adviser option in the form above and we'll put you in touch with the right person.